Terms Of Service

    Our Terms.

    Terms and Conditions

    Introduction
    Welcome to ABB BOXs, LLC! These terms and conditions outline the rules and regulations for the use of ABB BOXs, LLC's website, located at  http://ardiunobox.store/. By accessing this website, we assume you accept these terms and conditions. Do not continue to use ABB BOXs, LLC if you do not agree to take all of the terms and conditions stated on this page.

    Terminology
    The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client," "You," and "Your" refers to you, the person logging on to this website and compliant with the Company’s terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us" refers to ABB BOXs, LLC. "Party," "Parties," or "Us" refers to both the Client and ourselves.

    Cookies
    We employ the use of cookies. By accessing ABB BOXs, LLC, you agreed to use cookies in agreement with ABB BOXs, LLC's Privacy Policy.

    License
    Unless otherwise stated, ABB BOXs, LLC and/or its licensors own the intellectual property rights for all material on ABB BOXs, LLC. All intellectual property rights are reserved. You may access this from ABB BOXs, LLC for your own personal use subject to restrictions set in these terms and conditions.

    You must not:

    • Republish material from ABB BOXs, LLC.
    • Sell, rent, or sub-license material from ABB BOXs, LLC.
    • Reproduce, duplicate, or copy material from ABB BOXs, LLC.
    • Redistribute content from ABB BOXs, LLC.

    Your Privacy
    Please read our Privacy Policy.

    Use of Personal Information

    1. Collection of Personal Information:
    When you interact with our website or purchase our products, we may collect certain personal information from you, including but not limited to your name, email address, shipping address, phone number, and payment details. This information is essential for processing your orders, providing customer support, and enhancing your overall experience with our services.

    2. Use of Personal Information:
    We use the personal information we collect to:

    • Process and fulfill your orders, including shipping and handling.
    • Communicate with you regarding your orders, inquiries, and support requests.
    • Send you important updates, promotional offers, and newsletters (you may opt out of promotional communications at any time).
    • Improve our products, services, and website by analyzing usage patterns and customer feedback.
    • Ensure compliance with legal obligations and protect our rights and the security of our customers.

    3. Sharing of Personal Information:
    We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, delivering products, or providing customer support. These providers are obligated to protect your information and use it solely for the services they perform on our behalf.

    4. Security of Personal Information:
    We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

    5. Retention of Personal Information:
    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

    6. Your Rights:
    You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about our use of your personal information, please contact our customer support team.

    7. Changes to This Policy:
    We may update this section of our Terms of Service from time to time to reflect changes in our practices or legal requirements. We encourage you to review this section periodically for any updates.

    Product Information
    We strive to ensure that all information, including product descriptions and prices, is accurate and up-to-date. However, we do not warrant that the information is free from errors or omissions.

    Orders
    All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

    Payment
    We accept credit cards and CashApp. Payment must be made in full before goods are dispatched.

    Shipping
    We aim to dispatch all orders within 14 business days. Shipping times may vary based on your location. We are not responsible for any delays caused by the shipping carrier.

    Please note that the buyer is responsible for all import duties, taxes, and fees imposed by the destination country. These charges are not included in the item price or shipping cost and must be paid by the buyer directly to the customs authority or the relevant courier service. Failure to pay these fees may result in delays or non-delivery of your order.

    Returns and Refunds
    Due to the nature of the business, ABB BOXs, LLC does not accept returns. Each item is made with precision and care, and the no-return policy helps maintain the efficiency and sustainability of this one-person operation. Customers are encouraged to reach out with any questions or concerns before making a purchase to ensure they are fully satisfied with their choice.

    Limitation of Liability
    In no event shall ABB BOXs, LLC, nor any of its officers, directors, and employees, be liable for anything arising out of or in any way connected with your use of this website.

    Changes to Terms and Conditions
    ABB BOXs, LLC reserves the right to revise these terms and conditions at any time. By using this website, you are expected to review these terms on a regular basis.

    Contact Information
    If you have any questions about these Terms, please contact us at ‪(971) 238-7789‬.

    Conducting Business Through Discord
    At ABB BOXs, LLC, we strive to provide exceptional customer service and support through various platforms, including Discord. Below are the guidelines and procedures for conducting business through our Discord channel.

    Joining Our Discord Server

    Invitation Link: To join our Discord server, please use the invitation link provided on our website or social media channels.

    Verification: Upon joining, you may be required to verify your account to ensure a secure and trustworthy community.

    Placing Orders

    Product Inquiries: You can inquire about product availability, specifications, and pricing directly through our designated sales channel on Discord.

    Order Placement: To place an order, send a direct message to our sales team or use the appropriate order channel. Provide the necessary details, including product name, quantity, and shipping information.

    Confirmation: Once your order is placed, our team will confirm the details with you and provide an invoice for payment.

    Payments

    Payment Methods: We accept payments through credit cards and CashApp. Instructions for payment will be provided upon order confirmation.

    Secure Transactions: All payment transactions conducted through Discord are handled with the utmost security to protect your personal information.

    Customer Support

    Support Channels: We have dedicated channels for customer support where you can ask questions, report issues, or seek assistance with products.

    Response Time: Our support team aims to respond to all inquiries within 24 hours during our business hours.

    Troubleshooting: For technical issues, our support team may request screenshots or additional information to assist you better.

    Community Guidelines

    • Respectful Interaction: We expect all members of our Discord community to interact respectfully and courteously with one another. Harassment, hate speech, and abusive behavior will not be tolerated.
    • Privacy: Do not share personal information publicly on the Discord server. Use direct messages for sharing sensitive information related to your orders or support requests.
    • Compliance: All members must comply with Discord's Terms of Service and Community Guidelines.

      Updates and Announcements

    Stay Informed: Join our announcements channel to stay updated on new product releases, promotions, and important information.

    Feedback: We value your feedback and encourage you to share your suggestions and experiences in our feedback channel.

    Leaving the Server

    Voluntary Exit: You may leave our Discord server at any time by selecting the leave server option.

    Bans and Suspensions: Members who violate our guidelines may be subject to temporary or permanent bans at our discretion.

    By using our Discord server to conduct business, you agree to adhere to these guidelines and procedures. If you have any questions or need further assistance, please contact our support team on Discord, through (971) 238-7789‬, Business Email: abbboxmanager@gmail.com.

    Explanation of Limited 7-Day Warranty Based on Delivery Date
    Dear Valued Customer,

    Thank you for choosing our products. We would like to explain the reasoning behind our 7-day warranty period, which begins on the delivery date.

    Why a 7-Day Warranty on Advanced Products?

    Initial Product Performance:
    The first week of use is critical for assessing the performance of your product and identifying any potential defects. By offering a 7-day warranty period on advanced products, we ensure that any issues are promptly addressed while the product is still new and under close examination. This helps in detecting and resolving problems early on, ensuring that the product functions as intended.

    Immediate Support:
    A shorter warranty period allows us to provide swift support and solutions for any issues that arise on advanced products. This approach ensures that you receive a quick response and effective resolution, minimizing any inconvenience or disruption to your use of the advanced product.

    Quality Assurance:
    Despite our rigorous testing and assembly processes designed to minimize defects, the 7-day warranty is in place to address any rare issues that might have slipped through our quality control. This period is intended to ensure that you receive a flawless product and that any unforeseen problems are addressed promptly.

    As part of ABB BOXES LLC's commitment to customer satisfaction, we offer a special warranty provision. Under this warranty, customers are entitled to redeem twice the original part cost for any eligible parts. This redemption can be claimed in the form of a refund or replacements, at the discretion of the customer.

    What’s Covered?

    Coverage Includes:

    • Manufacturing Defects: Any defects that arise from our manufacturing process, such as issues with assembly or component malfunctions, are covered under the warranty on advanced products.

    • Functional Failures: Problems related to the core functionalities of the product, such as malfunctioning features or non-operational components, will be covered.

    Coverage Excludes:

    • Damage from Misuse: The warranty does not cover damage resulting from improper use, abuse, or accidental damage.
    • Wear and Tear: Normal wear and tear that occurs from regular use is not covered by the warranty.
    • Unauthorized Repairs: Any issues arising from unauthorized repairs or modifications will not be covered.

    How It Works

    Delivery Date:
    The warranty period begins on the date you receive the product. This ensures you have sufficient time to test and inspect the item in your own environment to confirm its functionality and performance.

    Reporting Issues:
    If you encounter any problems within the first 7 days, please contact our customer support team immediately. We are dedicated to resolving any issues quickly and to your satisfaction. Our team will guide you through the process for returns, replacements, or repairs as needed.

    Our Commitment

    We stand firmly behind the quality of our products and their reliability. The 7-day warranty reflects our confidence in our products and our commitment to ensuring you have the best possible experience. If you have any questions or need assistance, please don’t hesitate to reach out. We are here to help and ensure your complete satisfaction with your purchase.

    Thank you for your understanding and continued support.

    Best regards,
    ABB BOXs, LLC

    Privacy Policy

    1. Introduction
    ABB BOXES LLC ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website, make a purchase, or interact with our services.

    2. Information We Collect
    We may collect the following types of information:

    • Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment information.
    • Order Information: Details about the products you purchase, including order numbers and purchase history.
    • Technical Information: IP address, browser type, operating system, and information about your visit to our website, such as pages viewed and time spent on the site.

    3. How We Use Your Information
    We use the information we collect to:

    • Process and fulfill your orders, including shipping products and providing customer service.
    • Communicate with you about your orders, including sending order confirmations and shipping updates.
    • Improve our website, products, and services based on your feedback and interactions.
    • Process payments securely through trusted third-party payment processors.
    • Send you promotional offers and newsletters if you opt-in to receive them.

    4. Sharing Your Information
    We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers have access to your information only to perform their specific tasks and are obligated to protect your information.
    • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal obligation, or respond to lawful requests by public authorities.

    5. Data Security
    We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and restricted access to your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

    6. Your Rights
    You have the right to:

    • Access the personal information we hold about you.
    • Request that we correct any inaccuracies in your personal information.
    • Request that we delete your personal information, subject to legal and contractual obligations.
    • Opt-out of receiving marketing communications from us at any time.

    7. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

    8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

    9. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:

    ABB BOXES LLC
    (971) 238-7789